Overview
Due to the digital nature of our products, we do not generally offer refunds. Once a digital product has been downloaded or accessed, it cannot be returned. However, if you encounter issues accessing or using your purchase, please contact our support team. We’re here to help resolve technical problems and ensure your satisfaction with our offerings.
Exceptions
Refunds may be issued in the following circumstances:
- Duplicate purchase: If you accidentally purchase the same digital product twice, please reach out for a refund or exchange.
- Defective product: In rare cases where a download link or product file is broken or corrupted, we’ll replace the item or provide a refund at our discretion.
How to Request Assistance
For questions or issues with a product, please contact our support team within 14 days of purchase. Include your order number, product details, and a description of the issue to speed up the process.
Contact Information
Please email us at [email protected] for assistance.
